Sustainable custom clothing retailer branding & marketing

Kustom Clothing

Apparel & Fashion

Services provided

  • Marketing
  • Packaging Design
  • Graphic Design
  • Branding

Project overview

We needed to reposition customised clothing retailer Kustom Clothing to focus on it’s sustainable credentials. In a competitive corporate uniform and clothing market, the brand needed a fresh identity and marketing strategy to appeal to changing customer needs and desires.

Whilst the brand already invested in sustainable organic cottons they didn’t talk about their credentials and certainly didn’t have a consistent way to communicate their values and unique selling proposition.

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Rebranding a clothing retailer & ecommerce brand

Our research of target markets identified sustainability as a key element of new business relationship criteria with more organisations looking to be more sustainable, they looked to their uniform and clothing suppliers to help reduce their environmental impact. We needed to get to the bottom of the sustainable credentials of the organisation and put in place a clear sustainable development goals plan and communications strategy to ensure Kustom Clothing lived and breathed their new sustainable manifesto.

We created an integrated relaunch plan to communicate the new brand to key stakeholders. Using existing marketing data and research we set out to embed the new sustainable message as part of the organisations website and marketing material. Social campaigns and email marketing formed the basis of a successful relaunch marketing campaign.

Conversion rates increased

We’re super pleased with the results. Successfully repositioning the brand we have been able to increase website conversion rates, social media engagement and email marketing click through rates as well as increasing the number inbound website leads by 42%.

42%

Increase in inbound leads

65%

Decrease in bounce rate

3,000,000

Social ad views

5* Drum Recommended agency & Certified B Corp

What our partners say

“Thanks for your help guys, we couldn’t have completed the rebrand and marketing project without you. Your experience of the sustainability space and how to position brands was invaluable. We can’t thank you enough.”